FAQ

Q: What is the difference between the blue Pcard+ and the red Pcard+?

None, they are both the same cards. As partners, Interparking and Brussels Airport have launched this customised version in the airport’s colours. Both cards offer the same advantages regardless of whether in relation to the airport car parks or all Interparking car parks in Belgium. Same card, two colours.

Q: How does the evening tariff work?

As a Pcard+ holder, you benefit from an evening rate in most Interparking car parks. You will find the complete list of participating car parks here. In order to benefit from the evening rate, as a Pcard+ holder, you need take no action but simply use the car parks at those times when the evening rate applies. Regardless of your entry time, your evening fee cannot exceed the evening rate (between €2.25 and €5). You will find the times of the evening rates and rates on the car park details pages here.

Q: I have two cards: one with a subscription for an Interparking car park and one with the Pcard function (Private,Private Plus or Business). What must I do?

In any car park, you can ask to have these two functions combined on one and the same card. Contact the person in the car park or contact us via our contact page.

Q: I have a subscription on my Pcard+. How does it work?

Your subscription gives you access to one or more car parks according to a fixed price. When you visit one of these car parks, obviously you do not pay anything. If you use your Pcard+ in a car park for which you do not have a subscription, you pay the rate which applies to this car park reduced by all the promotions that you benefit from as a Pcard+ holder.

Q: I have a Private Plus or Business contract: what do I have to do to obtain an additional card?

Any request for an additional Pcard must be made using a “user form”, completed and signed. You can get one from: pcard@servipark.com. Do not forget to mention your customer No. and contract No.

Q: How can I see the transactions with my Pcard+?

Visit the page my account. Enter your contract number and your password. Under the tab "My Account" you will find the transactions and discounts. Transactions can be downloaded in csv format.

Q: How can I change my billing details (credit card number, address, ...)?

Go to the My Account page. Enter your contract No. and your password. On the “change my bank details”, enter your new details. Save and close.

Q: In what car parks can I get the reductions?

You can find everything about our promotions and the car parks where these apply here.

Q: How do I obtain a Pcard+ and what are its advantages?

All request are made via : www.pcard.be

The advantages of the Pcard+ :

  1. Ease of use
    1. Payment at the machines is no longer necessary
    2. Having change is no longer necessary
    3. Keepig proff of paymen is no longer necessary
  2. Time saving
    1. Easy access to all Interparking car parks in Belgium
    2. Simplified administratrion for businesses
  3. Advantageous
    1. Recovery of VAT (Private Plus or Business contract, if applicable)
    2. Promotions (-10%) in certain parks